Privacy Policy

Spectara, a company registered in Ireland and its subsidiaries and affiliates (collectively, "Spectara," "we," "our" or "us"), understands that privacy is important to our users. This Privacy Policy explains how we collect, use, share and protect your personal information that we collect on our website and through the services we provide (collectively, our "Service"). By using our Service, you agree to the terms of this Privacy Policy and our Terms of Service.

1. What information do we collect and for what purpose?

The categories of information we collect can include:

  • Information you provide to us directly: We may collect personal information such as a username and password, first and last name, phone number, e-mail address, company address when you register for a Spectara account, use our Service, or if you correspond with us. We may also collect additional information you provide to us about your company or employer.
  • Information we collect from third parties: We may obtain information about you from third parties, such as your employer or cloud provider integrations.
  • Information we collect when you use the Service: Such as Cloud Provider details, Resources, Virtual Machines details, Instances details, Network topology and information etc. This includes all Cloud Resources you allowed us access to by using one of the Spectara Connectors to your Cloud Environments/Accounts.

We use this information to operate, maintain, and provide to you the features of the Service. We may use this information to communicate with you, such as to send you email messages, and to follow up with you to offer information about our Service and your account. We may also send you Service-related emails or messages (e.g., account verification, transactional communications, change or updates to features of the Service, technical and security notices).

2. How we use cookies and other tracking technology to collect information

We and our third party partners may automatically collect certain types of usage information when you visit our website or use our Service. For instance, when you visit our websites, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site.

A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click, how frequently you access the Service, and other actions you take on the Service), and allow us to track your usage of the Service over time. We may collect log file information about your browser or mobile device each time you access the Service.

We may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Service; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our service.

Third Party Tracking and Online Advertising

We may permit third party ad networks, social media companies, and other third party services to collect information about browsing behavior from visitors to our Service through cookies, social plug-ins, or other tracking technology. The only way to completely "opt out" of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device.

3. Sharing of your information

We may share your personal information in the instances described below:

  • Other parties you chose to share data with through our Service, including your employer and any other company or individual you engage with through our Services;
  • Other companies owned by or under common ownership as Spectara;
  • Third-party vendors and other service providers that perform services on our behalf, as needed to carry out their work for us, which may include identifying and serving targeted advertisements, billing, payments, service fulfillment, web hosting or providing analytic services;
  • Our business partners who offer a service to you jointly with us, or who partner with us to provide our Services to you;
  • Other parties in connection with a company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition;
  • Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Spectara, our Users, or others.

We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.

4. Your choices about your information

How to control your communications preferences

You can stop receiving promotional email communications from us by clicking on the "unsubscribe link" provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of Service-related communications (e.g., account verification, transactional communications, changes/updates to features of the Service, technical and security notices).

Modifying or deleting your information

We will retain your information for as long as your account is active or as needed to provide you Services. You may view and modify your personal information through your account settings. We may not be able to modify or delete your information in all circumstances, as law may require that we maintain certain types of information for a set period of time. If you have any questions about reviewing, modifying or deleting your account information, you can contact us directly at [email protected].

5. How we store and protect your information

Storage and Processing

Your information collected through the Service is stored and processed using third-party service providers. Our website and application are hosted on Render, and user data is stored using Supabase (a cloud database service). These services may store and process your information in various countries, including the United States and other jurisdictions. By using our Service, you consent to the transfer and processing of your information in these jurisdictions, which may have different data protection laws than your country of residence.

Third-Party Service Providers:

  • Render: Website and application hosting
  • Supabase: Database services and user authentication

Keeping your information safe

Spectara cares about the security of your information and implements reasonable security measures to protect your data. Our service providers (Render and Supabase) maintain industry-standard security practices and infrastructure to protect the data they process on our behalf. However, no security system is perfectly secure and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, Spectara will investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

For more information about our service providers' security practices, please refer to:

6. Links to other web sites and services

Our Service may integrate with or contain links to other third party sites and services. We are not responsible for the practices employed by third party websites or services embedded in, linked to, linked from, or connected with the Service and your interactions with any third-party website or service are subject to that third party's own rules and policies.

7. How to contact us

If you have any questions about this Privacy Policy or the Service, please contact us at [email protected].

8. Changes to our privacy policy

Spectara may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices. When we change the policy in a material manner we will let you know.